Your use of O Wellness

1. About O Wellness

O Wellness provides private, AI-supported sexual wellness coaching and optional curated products. The service is designed for education, reflection, and general wellbeing—not for medical or therapeutic treatment.

2. Eligibility

You must be at least 18 years old to use O Wellness. By using the service, you confirm that you meet this requirement.

3. Not a medical service

O Wellness does not provide medical, psychological, or therapeutic advice. The AI coach offers general wellness guidance, not healthcare. Always consult a qualified professional for medical, mental health, or therapeutic concerns.

4. Privacy, anonymity, and cookies

O Wellness is designed so you can explore as privately and anonymously as you wish. We do not know who you are unless you voluntarily choose to provide identifying information (such as an email address, name, or delivery details).

O Wellness uses cookies and similar technologies to operate securely and maintain your coaching session. Cookies may support:

• session continuity and secure sign-in
• remembering basic preferences
• preventing abuse and fraud
• anonymous analytics to improve the service

Cookies do not store sensitive personal information, and we do not attempt to identify you from them unless you choose to provide personal details.

5. Using the AI coach

When interacting with the AI coach, you agree that:

• The content is general wellness guidance, not medical advice
• You choose what information to share
• You are responsible for your use of the guidance provided
• You will not rely on the coach for professional or emergency advice

We may review conversation logs for safety, abuse prevention, or quality improvement.

6. Optional product orders

If you choose to order curated sexual wellness products, you may need to provide identifying information such as your name, delivery address, and payment details. This information is used only to fulfil your order.

• Delivery packaging is discreet and unbranded
• We may use third-party carriers to complete delivery
• Product recommendations are optional and based on information you choose to provide

Refunds and returns are subject to Australian consumer law and hygiene requirements where relevant.

7. Your responsibilities

You agree that you will:

• use the service only for lawful purposes
• not impersonate others or provide misleading information
• not attempt to harm, disrupt, or misuse the platform
• not use the service to engage in harassment, abuse, or unsafe behaviour

8. Prohibited use

You may not use O Wellness to:

• seek or provide medical, psychological, or legal advice
• engage in sexual or harmful interactions with real individuals (including minors)
• promote violence, hate, or illegal activity
• build or train competing AI models using O Wellness content
• attempt to bypass security, misuse the system, or reverse engineer platform components

9. Service changes and availability

O Wellness may evolve over time. Features may be updated, added, paused, or removed. We will do our best to communicate significant changes in advance.

10. Intellectual property

All content, branding, and materials within O Wellness—including AI-generated responses—are owned by us or licensed to us. You may not copy, distribute, or modify them without permission.

11. Liability

To the fullest extent permitted by law, O Wellness is provided “as is.” We are not responsible for indirect, incidental, or consequential damages arising from the use of the service. Nothing in these terms limits your rights under Australian consumer law.

12. Termination

You may stop using O Wellness at any time. We may suspend or terminate access if you breach these terms or misuse the service.

13. Governing law

These terms are governed by the laws of Australia. Any disputes may be handled through Australian courts or relevant consumer dispute mechanisms.

14. Changes to these terms

We may update these terms as the service evolves. If changes are material, we’ll notify you on the website or via email (if provided).

15. Contact us

For questions about these terms, email:
[email protected]